RAFAELLA Pendant Light - Raffia Natural

How does stock & delivery work at Xshowhome?

Xshowhome operates a hybrid stock model, allowing us to offer exceptional value on premium furniture and homeware without compromising on quality or service.

In-stock items

Some products are held in our own warehouse.

These are usually dispatched within 1–3 working days, meaning you’ll receive your order sooner.

Ordered-in items

Many of our pieces are sourced especially for you from our trusted UK and European suppliers.

These items are not mass-stocked, which helps us keep prices competitive while offering a much wider and more exclusive range.

• Typical fulfilment time is around 10 working days
  
• Exact delivery times can vary slightly depending on the supplier and product
  
• If your item is ordered in, we’ll contact you shortly after purchase with a clear delivery update
  

Our customer service team will keep you informed every step of the way, so you always know what to expect.

Why we do it this way

By combining in-house stock with made-to-order sourcing, we’re able to:

• Offer unrivalled pricing on premium furniture and homeware
  
• Access a far broader range than traditional retailers
  
• Avoid inflated mark-ups caused by holding large volumes of stock
  

It’s a smarter, more flexible approach that benefits our customers.

If you ever have questions about availability, delivery times, or ordering before or after purchase, our friendly team is always happy to help.

Yes, absolutely.

You’re welcome to collect your order from Tamworth, Ludlow or our Cotswolds store.

We’ll let you know as soon as it’s ready.

We’re a family-run business with low overheads and our own delivery team.

No middlemen, no inflated RRPs just honest, fair pricing.

No problem at all.

You can return it within 30 days for a full refund the return shipping is simply at the buyer’s expense.

If your item arrives damaged or faulty, we’ll make it right straight away.

We cover all return costs, and you can choose a replacement or a full refund.

To make sure your furniture arrives safely and with care.

Our in-house team knows our products, handles them properly, and provides a more reliable, personal service than third-party couriers.